Ophthalmology Assistant
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Ophthalmology Assistant
The Non-Clinical Ophthalmology Assistant Certificate Program is a 120-hour workforce training program designed to prepare students for entry-level employment in ophthalmic and eye care settings. This program focuses on the administrative and technical support skills necessary to function in a non-clinical capacity within ophthalmology practices, surgical centers, and optical environments.
The Non-Clinical Ophthalmology Assistant Certificate Program is a 120-hour workforce training program designed to prepare students for entry-level employment in ophthalmic and eye care settings. This program focuses on the administrative and technical support skills necessary to function in a non-clinical capacity within ophthalmology practices, surgical centers, and optical environments.
Through a combination of classroom instruction, lab simulations, and hands-on learning activities, students will gain foundational knowledge in ophthalmic terminology, patient interaction, diagnostic testing support, documentation practices, and front-office operations. Emphasis is placed on professional communication, ethics, and real-world application of skills in a team-based healthcare setting.
Students completing this program will meet the educational requirements for the ICA-accredited Non-Clinical Assistant level and will be eligible to pursue the Certified Ophthalmic Assistant (COA) examination offered by JCAHPO, pending fulfillment of required work experience.
- 120 contact hours of instruction (lecture, lab, and simulation)
- Training aligned with International Council of Accreditation (ICA) standards
- Preparation for JCAHPO COA certification eligibility
- Delivered in flexible format (Hybrid)
- Ideal for adult learners, career changers, and aspiring healthcare professionals
- Upon completion, students will be equipped with the skills and competencies required to support high-quality eye care delivery in a non-clinical role and advance within the allied health and ophthalmic professions.
- Administrative & Communication Skills
- Appointment scheduling and patient check-in/check-out
- Patient communication and education (verbal and written)
- HIPAA and patient confidentiality awareness
- Telephone etiquette and triage documentation
- Office workflow and patient flow management
- Medical Documentation
- Accurate charting in paper or electronic medical records (EMR)
- Use of standardized ophthalmic abbreviations
- Medical scribing for eye care visits
- Maintaining clinical logs and audit trails
- Ophthalmic Imaging & Testing Support
- Basic knowledge of diagnostic instruments (e.g., autorefractor, visual acuity tools)
- Patient preparation for imaging procedures
- Assisting with visual field testing and OCT setup (non-operational support)
- Infection control procedures for diagnostic areas
- Professional Conduct & Ethics
- Professionalism in appearance, language, and behavior
- Teamwork and collaboration with clinical staff
- Adherence to scope-of-practice for non-clinical roles
- Sensitivity to diverse patient needs and cultural competence
- Basic Equipment Familiarization
- Perform basic non-contact cleaning and maintenance of administrative equipment
- Recognize safety protocols related to imaging devices and office tools
- Identify common ophthalmic instruments and their use
On Campus: Wednesday 6-9 p.m.
Location: Kennedy Hall Room 136
Online Self Paced work: Approx. 4 hours
(Reading assignments, quizzes, discussion posts, projects, practice)
- A high school diploma or equivalent is required.
- Previous healthcare experience is beneficial but not required
Program Standards
Applicants must meet the academic and technical standards required by ÐÓ°Épro Community College, including:
- Proficiency in reading and understanding healthcare terminology.
- Familiarity with administrative practices and ophthalmic procedures.
- Successful completion of both theoretical coursework and practical program components (e.g., administrative duties, equipment knowledge, patient management).
Other Considerations
- Applicants must be of legal age to have completed secondary education.
- All students must be capable of completing training and sitting for the JCAHPO certification within the program's designated timeline.
- Submit proof of high school completion or equivalent.
- Complete program registration and pay registration fee. (See refund policy below)
- Submit any additional documentation required by the College or program coordinator.
To be eligible for the JCAHPO Non-Clinical Ophthalmology Assistant Certification Exam, candidates must:
- Complete an ICA-accredited training program.
- Accumulate 500 hours of work experience in an ophthalmology setting within the 12 months prior to applying for the exam.
Physical Requirements
- Stand/sit for long periods
- Lift/push/pull up to 30 lbs
- Repetitive hand and arm movements
- Use manual dexterity and fine motor skills
Sensory Requirements
- Hear faint voices and body sounds
- Distinguish speech with background noise
- See objects at varying distances and light levels
- Distinguish colors and temperatures
- Tolerate odors, PPE, and confined environments
Communication Skills
- Speak and write in English
- Read, understand, and respond to written and verbal instructions
- Communicate effectively with patients and colleagues
- Recognize and interpret non-verbal cues
ÐÓ°Épro does not discriminate on the basis of:
- Race, color, national origin, ancestry
- Gender, sex, sexual orientation, gender identity/expression
- Marital or parental status
- Religion
- Age
- Physical or mental disability
- Military or veteran status
- Genetic information
- English language proficiency
This applies to all phases of the program: admissions, recruitment, employment, financial aid, placement, and access to educational activities.
Admissions decisions are merit-based.
All students receive equal access to support services and learning resources.
If you experience or witness discrimination, contact:
Title IX Coordinator:
Email: bluek@sandhills.edu
Phone: (910) 695-3979
Section 504/ADA Coordinator:
Email: russells@sandhills.edu
Phone: (910) 246-4138
Complaints may also be submitted to the .
This policy is available at /policy/2-1-equal-opportunity.html
Alternative formats available upon request.
Title IX Coordinator:
bluek@sandhills.edu
(910) 695-3979
Section 504/ADA Coordinator:
russells@sandhills.edu
(910) 246-4138
Campus Security:
(910) 695-3831
College Website:
www.sandhills.edu
Grievances
www.sandhills.edu
Barrier Identification and Mitigation
ÐÓ°Épro is committed to helping students overcome academic, personal, financial, and logistical barriers to success.
Instructor Protocol
Faculty are required to follow the Barrier Procedure Manual, which outlines:
- Identification of barriers
- Appropriate referral or support services
- Accommodation guidelines
Our goal is to empower students and continuously improve support practices.
All costs are approximate and subject to change.
ITEM | DESCRIPTION | ESTIMATED COSTS |
Program Registration Fee | One-time enrollment fee | $197.50 |
Textbook | Elsevier Ophthalmic Assistant 11th Ed. | $115-$130 (varies) |
Scrubs/Uniform | Required for labs and clinicals | $30-$50 |
Laptop/Device | Required for online/hybrid learning | $400-$800 |
ICA/JCAHPO Exam Fee | COA Certification exam through JCAHPO | $250-$300 |
Note:
- Optional study materials may incur extra cost.
- Registration fee must be paid to confirm enrollment.
Refund Policy (Continuing Education Courses):
- 100% Refund if you officially withdraw before the first class.
- 75% Refund if you withdraw on or before the 10% census date.
- No refund if withdrawal occurs after 10% census date.
- No refund for fees (admin, supplies, insurance) unless the course is canceled.
- 100% refund if the class is canceled by the College.